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• Delivery charges will be added during the check out process.
• UK delivery only available via the website at this time.
• Please contact us via email for any enquiries about international postage.
• Click and Collect option available for those able to collect from Tea-Cake, Getliffes Yard, Leek, Staffordshire, ST13-6HU.
• Please be aware that with the current Covid19 situation there might be a slight delay in the delivery service.
Click and Collect
• Any stock orders placed using click and collect will be ready for collection the following Tuesday, Friday or Saturday, between the hours of 11am-3pm. Please inform us at checkout which day wish to collect, we may contact you via email or phone to arrange a specific time slot.
• Please note for click and collect orders that a delivery address will still need to be provided during checkout - click and collect can then be selected on the following screen.
• We aim to dispatch within 2-4 working days.
• Orders will usually be delivered by 2nd Class Royal Mail.
• Orders are currently being posted out on Wednesday and Saturdays.
Deliver direct to the Recipient and Gift Wrapping
• If you would like your order delivered directly to the intended recipient please use their name and address in the delivery section and add a personalised note that you would like us to hand write to be included within the order. We will also gift wrap these items!
• There is currently no additional charge for this.
Personalised Items (coming soon)
• For personalised items please be aware these are made to order so please allow up to 10 working days between receipt of your order and dispatch.
• Whenever possible we will endeavour to process these sooner and will provide an update to inform you that your order has been dispatched.
• Depending on the item we may send you a visual of the item prior to printing/assembling to check for any errors.
• Any artwork that has been pre-approved before dispatch will not be refunded due to artwork errors.